On every product we sell VAT Exemption is possible for qualifying customers.
To be charged 0% VAT and claim VAT exemption, during our checkout process you will be asked if you would like to claim VAT exemption, if you select yes, then you will be asked to provide details of your condition, if you are unsure whether you can claim VAT exemption, please read the conditions of claiming VAT exemption below.
If you are unable to qualify you will be charged 17.5% VAT on all or our products.
vat exemption conditions
Our Products can be exempt from VAT where:
- If you have a disability or are registered disabled or chronically sick
- A person is Chronically sick or disabled if he or she is physically or mentally impaired which has a substantial adverse effect on his or her ability carry out normal daily activities
- With a condition which the medical profession treats as a chronic sickness, such as Diabetes, Stroke, Arthrits or terminally ill
- The goods must be specifically for the use of by the disabled person and for domestic use.
PLEASE NOTE: It does not include what is considered a temporary illness, or a broken limb.
B) The goods and services are purchased or acquired for their personal or domestic use.
You must decide if you are eligible to claim VAT relief. 
